Effective Date: Aug 20, 2025
Surt Works (“Company,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://surtworks.com, or engage with our services.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name, email address, phone number, and mailing address.
- Information you provide when filling out contact forms, subscribing to our newsletter, or requesting services.
b. Usage Data
- IP address, browser type, device information, and operating system.
- Information about how you use our website, including pages visited, time spent, and referring websites.
c. Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and customize content. You can manage cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide and manage our services, including operations assistance, lead generation, customer service, and digital marketing.
- To improve our website, services, and customer experience.
- To send important updates, newsletters, and promotional content (only if you opt in).
- To respond to inquiries, support requests, or feedback.
- To comply with legal obligations and prevent fraud or misuse.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. We may share information with:
- Service Providers: Trusted third parties who assist us in running our operations (e.g., hosting providers, analytics tools, advertising platforms).
- Legal Compliance: If required by law or in response to valid requests by public authorities.
- Business Transfers: In case of a merger, acquisition, or sale of company assets.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Restrict or object to certain types of data processing.
To exercise your rights, please contact us using the details below.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to delete such data.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Surt Works
📍 101, Plaza #9, Defense Avenue, DHA Phase 1, Islamabad, Pakistan
📞 +92 309 3489128
📧 surtworks@gmail.com